The complete restaurant infrastructure created by GrowthFork. Five connected systems — one scalable ecosystem — built to professionalise, perform and grow any restaurant operation from the inside out.
The B.R.O.S.S. Promise
"You Focus on Growth. We Build the System That Scales It."
Every system inside the B.R.O.S.S. Ecosystem connects to the next. Every step builds on the last. Together they form a complete restaurant infrastructure.
P
P.I.L.O.T.
3-month professionalisation. Install the system.
→
C
C.O.R.E.
Live platform. Numbers visible. Leaks found.
→
F
F.O.R.K.
Leadership depth. Manager becomes GM.
→
P
P.U.L.S.E.
Monthly accountability. Standards protected.
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N
N.E.S.T.
Every new hire trained right. From day one.
What is the B.R.O.S.S. Ecosystem?
B.R.O.S.S. is the umbrella that connects every GrowthFork system into one scalable restaurant infrastructure.
Most restaurant businesses buy a tool here, hire a consultant there, attend a training course somewhere else. Nothing connects. Nothing scales. The B.R.O.S.S. Ecosystem is different. Every system inside it is designed to work with every other system — from the moment a new staff member walks in on Day 1, to the moment the owner opens their fifth site.
B
Branded
Every system carries the GrowthFork identity
R
Restaurant
Built by restaurateurs for restaurateurs
O
Operational
Built for real restaurants, real shifts, real numbers
S
System
Not tools. Not advice. A complete connected system
S
Solutions
Every problem has a system. Every system has a solution.
A 12-week operational transformation delivered inside a real, working restaurant. Not a training course. Not a workshop. The installation of a complete operating system — built around your people, your numbers and your culture — while your restaurant continues to trade.
Designed for restaurants turning £500K–£700K with a good manager but no structured systems. The business is running — but it is running the owner, not the other way around.
"You focus on growth. We build the system that scales it."
The Five Pillars
Each pillar builds on the last. By Week 12 all five are running simultaneously.
P
Profit Awareness
Know your numbers. Fix your leaks. Grow what matters.
Weekly GP% and food cost tracking
Silent profit leak audit
Prime cost management under 65%
Budget vs actual weekly reporting
I
Implementation Discipline
Right systems. Right way. Every time.
Opening and closing checklists
Weekly stock count discipline
Variance reporting — actual vs expected
Recipe card and portion control
L
Leadership Standards
Build leaders who own results like owners.
Daily team huddle structure
Non-negotiable standard enforcement
Hiring for attitude framework
Ownership and accountability culture
O
Operational Consistency
Same standard. Every shift. Every day.
Shift architecture design
Manager daily routine
Standard Operating Procedures
Weekly review rhythm
T
Transformational Growth
Stronger today. Bigger tomorrow. Built to last.
Monthly milestone reviews
Menu engineering — weekly from Week 3
Average spend per head growth
P.U.L.S.E. handover at Week 12
Who This Is For
Restaurant turning £500K–£700K annually
Good manager but no structured systems
Owner trapped in day-to-day operations
Profit leaking without visibility of where
Ready to grow but not sure how to start
What You Get
12 weeks of weekly coaching sessions
Daily and weekly accountability system
C.O.R.E. platform live from Day 1
All KPIs tracked — 8 financial, 10 quality scores
Graduation report showing Week 1 vs Week 12
Handover into P.U.L.S.E. at completion
"If we make you grow — we grow. That is not a service. That is a partnership."
Free 30-minute call · No obligation · We come to you
B.R.O.S.S. Ecosystem — Live Operations Platform
The C.O.R.E. System
Control Costs · Protect Profits · Drive Performance
A live, multi-device restaurant management platform. Your manager enters stock at the restaurant — you see it instantly from anywhere. Every ingredient costed. Every recipe GP% calculated in real time. Every week's variance visible at a glance.
Built for restaurants who are serious about knowing their numbers. Not accounting software. Not a spreadsheet. A live operational tool that runs alongside your business every day — installed and running within the first two weeks.
"You focus on growth. We control the numbers that matter."
Four Pillars — Nine Tabs
Every tab connects. Every number feeds the next. One platform — complete visibility.
C
Cost Control
See the real picture every single week.
Food cost percentage — live
GP% calculation per dish
Weekly profit tracking
P&L visibility and budget vs actual
Prime cost awareness
O
Ordering & Stock
Right stock. Right time. Right cost.
Inventory management with par levels
Weekly stock count — live sync
Variance reporting — actual vs expected
Over-ordering alerts
Supplier cost monitoring
R
Recipe Management
Same plate. Same cost. Every time.
Recipe cards with live food cost
GP per dish — calculated automatically
Ingredient cost updates flow through
Portion control built in
Full recipe library
E
Engineering
Data-led decisions. Higher GP. Stronger profit.
Menu analysis — Stars, Horses, Puzzles, Dogs
Sales mix performance weekly
Menu GP% — full picture
Pricing decisions based on data not gut feel
Platform Features
Live multi-device sync — Supabase powered
PIN-protected — each restaurant isolated
135 ingredients pre-loaded from your own menu as part of setup
Full recipe library built for your menu — GP calculated on every dish
First month completely free · No credit card required · Cancel anytime
B.R.O.S.S. Ecosystem — Leadership Academy
The F.O.R.K. System
A Complete Leadership Framework for the Modern Restaurant
The F.O.R.K. Academy transforms restaurant managers into General Managers — leaders who think commercially, act decisively and build teams that run without them.
Available in three tiers: Bronze (3 weeks), Silver (12 weeks) and Gold (6 months). More than 20 modules. Delivered through a professional coaching platform with full worksheet tracking, KPI measurement and complete owner reporting visibility.
"You focus on growth. We build the framework."
Four Pillars — 18 Modules
Financial control. Operational systems. Revenue design. Kitchen, team and customer leadership.
Full worksheet tracking on professional coaching platform
Owner has complete visibility of every session and KPI
Who This Is For
Owners who want their time back — a GM who runs things without them
Owners ready to grow beyond one site
Managers with potential who need structure and development
Businesses where the manager has plateaued and the owner feels it
Teams where standards drop every time the owner is not there
"Most restaurants think they have a staff problem. They actually have a leadership, systems and customer experience problem. That is what the F.O.R.K. System fixes."
Free 30-minute call · No obligation · We come to you
B.R.O.S.S. Ecosystem — Ongoing Accountability
The P.U.L.S.E. System
Accountability That Protects Your Standards
Monthly operational accountability for restaurants that have completed the P.I.L.O.T. programme and are ready to maintain, protect and grow what they have built.
Five pillars of daily accountability — monitoring your operation from the inside out. Designed for single sites and multi-site groups. The more sites, the lower the cost per site.
"You focus on growth. We keep the operation accountable."
Five Pillars of Accountability
Visibility. Tracking. Coaching. Accountability. Control. Every month without exception.
P
Performance
Track operational execution and measurable results.
Monthly KPI review — all financial metrics
GP%, food cost, prime cost, revenue
Variance trends across all sites
Budget vs actual monthly report
U
Uniformity
Maintain consistency across shifts, teams and locations.
Standards audit across all sites
Checklist compliance review
SOP adherence monitoring
Multi-site consistency scoring
L
Leadership
Develop and hold managers accountable with the right mindset.
Monthly manager coaching session
Leadership quality score review
Team huddle completion monitoring
Manager development tracking
S
Standards
Protect service, operations and brand standards every single day.
Service standard monthly audit
Complaint and compliment review
Online review score monitoring
Guest experience consistency
E
Execution
Ensure systems are implemented correctly and followed every shift.
Operational execution score
Peak service performance review
Menu engineering monthly update
C.O.R.E. platform data review
What Is Included
Weekly coaching session — every week without exception
Monthly KPI review — all financial and quality metrics
Monthly site audit — operational standards checked in person
Mystery Dining Service — unannounced guest experience assessment
Full written report after every mystery dining visit
30 days notice — no long-term contract required
What Transfers from P.I.L.O.T.
All C.O.R.E. platform data — 12 weeks of history
All KPI baselines and Week 12 targets
All SOPs and checklists written during programme
Menu engineering 8+ weeks of history
Full manager development record
"Standards do not maintain themselves. P.U.L.S.E. does."
Free 30-minute call · No obligation · We come to you
B.R.O.S.S. Ecosystem — Staff Onboarding Platform
The N.E.S.T. System
Right People · Right Training · Right Way · Every Day
The restaurant staff onboarding platform that trains, equips and empowers every team member to win. A 7-day structured journey — 5 days of online training followed by 2 days of floor shadowing with daily scoring.
Each restaurant gets their own branded portal, their own training content and their own manager dashboard. Staff are completely isolated — no one sees another team member's data. When training is complete — a certificate is issued and the platform is ready for the next hire.
"You focus on growth. We NEST your people for success."
Four Pillars — Seven Days
Days 1–5 online training. Days 6–7 floor shadowing. Completion certificate issued.
N
New Starter Integration
Smooth onboarding experience from day one.
Welcome message and culture introduction
Role clarity from day one
Staff handbook — always accessible
Restaurant introduction and values
E
Education & Expectations
Knowledge that sticks. Standards that are understood.
Handbook and training manuals
Role-based learning paths
Clear expectations and standards
Videos, documents and text modules
S
Standards & Systems
SOPs and process training embedded from day one.
SOPs and process training
Restaurant policies and compliance
Health, hygiene and food safety
POS training with video walkthrough
T
Training & Tracking
Quizzes, assessments and progress visible to manager.
Quiz after every module — must pass to proceed
Manager sees all progress in real time
Floor shadowing scored across 8 criteria
Completion certificate on Day 7 sign-off
The 7-Day Journey
Day 1 — Welcome, culture, role and responsibilities
Day 2 — Health, hygiene, safety and operational standards
Day 3 — Customer service, L.A.S.T. method and POS
Day 4 — Menu knowledge and natural upselling
Day 5 — Team communication and shift standards
Day 6 — Floor shadowing — manager scores 8 criteria
Day 7 — Final assessment and certificate issued
Platform Features
Three portals — Manager, Staff, GrowthFork Admin
Each restaurant fully isolated — own login, own data
Staff see only their own training — never others
Quiz completion required before next module unlocks
Full PDF report exportable per staff member
Certificate with name, role, score and date issued
Manager adds videos, documents and custom quiz questions
"The first two weeks decide if a team member stays. N.E.S.T. makes those two weeks count."
First month completely free · No credit card required · Cancel anytime
B.R.O.S.S. Ecosystem — Staff Scheduling Platform
The Roster System
Right People · Right Shifts · Right Cost · Every Week
A live staff scheduling platform built specifically for restaurants. Build your weekly rota in minutes, not hours. Staff see their shifts instantly. Managers control labour cost in real time — before it becomes a problem.
Multi-site capable. PIN login for every team member. No more WhatsApp rotas, no more confusion, no more overtime surprises.
"You focus on service. We make sure the right person is always in the right place."
Built for Restaurant Teams
Simple for managers to build. Clear for staff to read. Powerful for owners to control labour cost.
S
Shift Scheduling
Build the weekly rota in minutes.
Drag and drop shift builder
Role-based shift assignment
Repeat weekly templates
Cover and swap requests
Published instantly to all staff
L
Labour Cost Control
Know your wage cost before the week starts.
Wage cost calculated per shift
Weekly labour cost total — live
Labour % of sales — visible
Overstaffing alerts
Budget vs actual comparison
T
Team Visibility
Every team member sees their shifts clearly.
Staff PIN login — personal view only
Weekly schedule visible on any device
Shift reminders and notifications
Availability management
Holiday and absence tracking
M
Manager Dashboard
Full control from anywhere.
Multi-site management in one view
Staff list and role management
Weekly summary reports
Printable rota for the floor
Connected to C.O.R.E. labour data
Platform Features
Live multi-device sync — manager and staff always in sync
PIN login for every staff member — personal and secure
Multi-site capable — manage multiple locations in one account
Wage calculation built in — know your labour cost before the week starts
No app download needed — works on any browser, any device
Connects with C.O.R.E. — labour feeds into your weekly P&L
Who It Is For
Coffee shops and cafes — 3 to 20 staff
Independent restaurants — single or multi-site
Owners who are still building the rota themselves every week
Managers who text shifts on WhatsApp and hope people show up
Anyone who has ever been surprised by their wage bill at month end
"Stop building rotas on paper. Start controlling your labour cost before it controls you."
